Water DamageResidential4 days on-site

Burst Pipe Mitigation in a Shippan Point Condo

Stamford, CTJanuary 2026Water Damage Mitigation

After

Before

Drag the handle to compare before and after

51 min

On-site response

Days to dry

28,400

Cubic feet dried

100%

Insurance covered

Initial Assessment

What Happened

A 3/4-inch supply line behind a wet wall in the kitchen burst late Saturday night. By the time the building manager shut the riser, water had migrated under the hardwood, into the subfloor, and through two bedroom walls. Our dispatch took the call at 10:47pm and a four-tech crew was on-site by 11:38pm.

Damage Inventory

Scope of Damage

Kitchen & Hallway

Severe

Hardwood saturated, baseboards delaminated, cabinet kicks soaked through. Subfloor moisture readings at 38%.

Bedroom 1 & 2

Moderate

Drywall wicked water 24 inches up from the floor on shared walls. Insulation behind the baseboards was wet to the touch.

Living Room

Light

Surface moisture on engineered hardwood, no subfloor penetration. Dried in place.

HVAC Return

Light

Standing water tracked into the return register. Containment installed before drying began to prevent cross-contamination.

Restoration Process

How We Solved It

1
Containment & Power Down
Plastic containment around the affected zone, breakers killed at the panel, building maintenance briefed.
2
Water Extraction
Truck-mounted extraction pulled 84 gallons from the floor system over the first 90 minutes. Furniture blocked and elevated.
3
Selective Demolition
Wet baseboards removed, drywall cut to 24 inches, wet insulation bagged out. Documented for the adjuster.
4
Structural Drying
Six LGR dehumidifiers and twelve air movers staged per IICRC S500. Daily moisture maps for four days.
5
Clearance & Reset
Final readings within 1% of unaffected baseline. Furniture set back, containment removed, photo documentation handed off.