Commercial Fire Damage Restoration CT · NY · MA
Offices, Retail And Multi-Tenant Buildings IICRC S700 Crews • COI On Request • 24/7 Dispatch
IICRC Certified
Owner On Every Job
Eco-Friendly Solutions For Healthier Spaces
Reviewed by Green Restoration's IICRC-Certified Team · Licensed & Insured · IICRC Certified Firm
What Our Fire Damage Crews Handle On Site
From the first board-up call to the final coat of paint, our IICRC S700 crews run the job to the fire and smoke standard, and one crew chief keeps your facilities team and tenants informed at every stage.
Emergency Board-Up & Site Security
After the fire department clears the scene, we board windows and doors, tarp roofs, and fence off hazards to keep your commercial property secure and meet insurer mitigation expectations.
Same-night securing
Soot & Smoke Residue Cleanup
Soot is acidic and etches glass, metal, and electronics within days. Our IICRC S700 crews test residue, then dry-sponge, HEPA-vacuum, and wet-clean surfaces so corrosion stops before assets are lost.
Residue tested first
HVAC & Duct Decontamination
Smoke pulls through return air and settles in ductwork, spreading odor to floors that never burned. Our NADCA ACR technicians clean coils, plenums, and ducts and replace filters.
Stops odor spread
One Point Of Contact From Emergency Board-Up Through Structural Rebuild
Commercial Odor Removal
Surface cleaning alone leaves smoke odor trapped in porous materials. We seal surfaces, run hydroxyl and ozone treatments, and thermal-fog hidden voids to neutralize odor at the source.
Water & Extinguisher Damage Mitigation
Suppression leaves standing water, saturated drywall, and dry-chemical residue. Our IICRC WRT crews extract water, set drying equipment, and remove caustic powder so the fire does not become mold.
Content Cleaning & Pack-Out
Equipment, files, and inventory often outvalue the structure. We photograph, inventory, and pack out salvageable contents for off-site cleaning, then return them with documentation that supports your commercial claim.
Structural Cleaning & Stabilization
Charred framing and weakened assemblies need controlled removal before any rebuild. We abrasive-clean structural members, encapsulate where appropriate, and stabilize the shell so crews can work to code.
Permits & Rebuild Coordination
Most commercial fire jobs end in reconstruction. We coordinate permitting, schedule trades, and manage the rebuild from demolition through drywall, electrical, and paint, so your team is not chasing vendors.
Xactimate Documentation & Direct Billing
We document scope, line items, and progress photos in Xactimate, the platform your carrier already uses, and bill the commercial insurer directly where coverage allows. Clean files move claims faster.
Smoke Shut Your Building Down? We Reopen It Faster
Call now for a 60-minute response target across Connecticut, New York and Western Massachusetts. We issue a certificate of insurance before any crew sets foot on your property.
Smoke Does Damage Long After The Flames Are Out
A commercial fire rarely stops at the burn area. Soot residue is acidic and can permanently etch metal, glass and electronics within days, and every hour your doors stay closed is revenue and tenant goodwill walking out the door.
Acidic Soot Etches Assets
Corrosion within days
Smoke residue is acidic and reacts with metal, glass, and electronics fast. Left untreated for even a few days, it permanently pits fixtures and turns a cleanable loss into a total replacement.
Odor Reaches Untouched Floors
Spreads through HVAC
Smoke travels through return air and settles inside ductwork far from the fire. Tenants on floors that never burned smell it the day they return, and that complaint lands on the manager.
Suppression Water Breeds Mold
Saturation hides risk
The water used to fight the fire soaks drywall, insulation, and subfloors. If it is not extracted and dried within 48 hours, mold takes hold and adds a second remediation project.
An Open Building Invites Liability
Theft and weather
Broken windows and a compromised roof leave inventory, tenant property, and the structure exposed. An unsecured commercial site can mean theft, vandalism, rain intrusion, and a denied portion of the claim.
Downtime Drains Revenue
Closed doors cost daily
Every day a retail floor, restaurant, or office sits closed is lost sales, idle payroll, and tenants asking about rent relief. Phasing and after-hours work shrink that closure window.
Disorganized Files Stall Claims
Carrier pushback
Insurers reject scopes that lack clear line items and photos. Without Xactimate documentation tied to the loss, payment stalls and your accounting team gets stuck mediating between vendors and the adjuster.
Why Choose Us In The Tri State
Owner-led service with 60-minute response, direct insurance billing, and eco-friendly methods across The Tri State.
One Crew Chief, Start to Finish
A single crew chief runs your project from emergency board-up through final paint, so your facilities director has one phone number instead of a rotating cast of subs and adjusters.
Built to Keep You Open
We phase the work around occupied floors, schedule loud or dusty tasks after hours and on weekends, and isolate work zones so unaffected tenants keep operating during restoration.
IICRC S700 Fire Certified
Our technicians hold IICRC S700 and FSRT credentials and follow the fire and smoke standard, so soot, char, and odor are handled to a documented method, not guesswork.
Documentation Carriers Accept
We provide a certificate of insurance before mobilization and document everything in Xactimate, so your commercial carrier gets the format it expects and the claim keeps moving.
Commercial Fire Response Across CT, NY & Western MA
We mobilize fire and smoke crews to commercial buildings throughout Connecticut, New York, and Western Massachusetts, with a 60-minute on-site response target for emergency board-up and assessment.
24/7 Emergency Board-Up Line
Call any hour and a dispatcher routes a crew to secure your building, stop residue migration, and begin the loss assessment. We issue a certificate of insurance before mobilizing so your property team can clear us on site without delay.
(833) 800-0474Request Free InspectionIICRC S520 Certified · Licensed & Insured · All Insurance Accepted
Coverage spans CT, NY, and Western MA. Response times vary by location, weather, and road conditions and are a target, not a guarantee.
Commercial Fire Damage Service Areas
Offices, retail centers, restaurants, warehouses, and multi-tenant buildings across our three-state footprint, with crews staged for fast mobilization.
Need Immediate Assistance?
Call Now to Speak Directly With a Local Owner. Emergency Response Available 24/7.
(833) 800-0474Our Commercial Fire Damage Restoration Process
From the first call to final walkthrough, every step is documented, insured, and owner-supervised.
Trusted Across CT, NY & MA Since 2014
IICRC-certified firm serving CT, NY, and Western Mass. Same owner-operated quality on every job, whether it's a single-room cleanup or a total-loss rebuild.
Certified Restoration Specialists Since 2014
One Team, One Standard Of Care, Across The Tri-State
Green Restoration is a certified restoration firm serving homes and businesses across Connecticut, Westchester County, NYC, Long Island, Rockland, Putnam, and Western Massachusetts. Our IICRC-certified technicians respond 24/7 with commercial-grade extraction, structural drying, mold containment, and fire damage equipment.
We work with property owners and insurance providers to document damage clearly, define scope honestly, and restore affected areas the right way, without unnecessary steps or delays. Eco-friendly, biodegradable products on every job. Direct insurance billing with all major carriers.
Every crew is owner-operated and radio-dispatched from our regional hubs, so a technician is on site within the hour on emergency calls. We carry full general liability and workers compensation coverage in all three states, and every job finishes with written IICRC clearance documentation ready for your adjuster.
Trusted by Families in Connecticut & New York &
Massachusetts
4.9 out of 5, Rated by your neighbors on Google
An electrical fire took out half our second floor on a Sunday. Green Restoration had the building boarded up that night and one crew chief stayed our contact through the rebuild. We never had to chase a single sub.
Property Manager
Fire board-up & rebuildSmoke from a kitchen fire pushed into three tenant suites that never burned. Their HVAC decontamination is what saved us. The odor was gone, not masked, and tenants moved back in without complaints.
Facilities Director
HVAC & smoke decontaminationRestaurant grease fire. The soot was everywhere and I figured we were closed for a month. Their crew tested the residue, cleaned what was salvageable, and got us reopened far sooner than the adjuster expected.
Restaurant Owner
Soot cleanup & odor removalThey issued the certificate of insurance before they ever showed up, which let me clear them through building security with no delay. The Xactimate file matched what our carrier wanted line for line.
Office Manager
Fire & smoke cleanupEstimate Your Commercial Fire Restoration Scope
Use the estimator to size a fire and smoke loss for your building, then we confirm with an on-site assessment and an Xactimate scope your carrier can act on.
Commercial Fire Damage Questions
What property managers and facilities directors ask us most about commercial fire and smoke restoration.
We run a 24/7 dispatch line and aim for a 60-minute on-site response across CT, NY, and Western MA. The first crew secures the building with board-up and tarping while the assessment begins. Response time is a target that varies with location, weather, and traffic, not a guarantee. Securing the site quickly limits secondary damage and protects your contents.
Yes. We issue a certificate of insurance on request and routinely have it ready before mobilization. That lets your building security and property management clear our crews on site without delay. We are Licensed and Insured in Connecticut under HIC.0702252 and HIC.0668405. Just tell us the holder and additional insured language your building requires.
In most cases, yes. We isolate work zones with containment, phase the project around occupied floors, and schedule loud or dusty tasks after hours and on weekends. The crew chief coordinates with your facilities team so unaffected tenants keep operating. Minimizing downtime is built into how we sequence a commercial fire job.
We handle both. The same crew chief runs the job from emergency board-up through structural cleaning and the full rebuild, including drywall, electrical coordination, and final paint. We pull permits and schedule trades so your facilities team is not managing multiple vendors. One point of contact owns the project from the first call to reopening.
Surface cleaning comes first, because odor sealers and treatments fail over residue. We HEPA-clean and wet-wash surfaces, decontaminate the HVAC system and ductwork, then run hydroxyl, ozone, or thermal-fog treatments in unoccupied zones to neutralize odor at the source. We verify results before returning a zone to occupied status so the smell does not creep back weeks later.
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