Commercial Water Damage Restoration CT · NY · MA

Yes. We issue a certificate of insurance on request and can have it in your hands before crews mobilize. Property managers and facilities directors routinely need a COI on file to clear vendor compliance and building access. We are a Licensed and Insured CT HIC contractor, HIC.0702252 and HIC.0668405, and can meet most badging and access requirements.

Yes. We document every loss in Xactimate, the estimating format commercial adjusters expect, with photos, scope and daily moisture logs, and where your coverage allows we bill your carrier directly so your team is not floating large invoices. We are not licensed public adjusters and do not negotiate claims on your behalf. Our role is to give you and your adjuster clean, defensible documentation.

In most multi-tenant buildings, yes. We build containment around the affected area, control air to protect occupied suites and sequence drying so neighboring businesses keep operating. A single crew chief coordinates access and timing with your facilities team. Full or partial closure is sometimes unavoidable in a severe loss, and we will tell you that up front.

Sewage and toilet overflows are Category 3 water and require controlled removal, not basic cleanup. We extract the contaminated water, remove unsalvageable porous materials, clean hard surfaces and apply EPA-registered antimicrobials. We follow IICRC S500 protocols so the space is safe for staff and customers to return. We also document the work for any health or compliance reporting you need.